Energy Assistance

Need Special Help for Winter Energy Bills?

Learn about the Minnesota Cold Weather Rule (CWR) and guidelines for program qualifications. 

Minnesota winters present many challenges. For residents, heating bills may present one of those challenges. The State of Minnesota set up the Cold Weather Rule to provide some protection from having your utilities completely disconnected during the winter months of October 15 through April 15. You have the right to a mutually acceptable payment schedule with the City. This payment schedule will cover your existing bill plus the current costs during the payment schedule period. Payment arrangement failure will be subject to disconnection without further notice.

 If a payment schedule agreement cannot be reached you have the right to appeal, in writing, to the Utility. During the appeal your utilities will remain on.

 If you anticipate problems keeping your bill current, please call our office today at (651) 747-2413. 

Here are other agencies who aid and assist household facing difficulties paying their utility bills

  • Community Action Partnership (CAP) 651-645-6470
  • Ramsey County Human Services 651-266-4444
  • Washington County Human Services 651-430-6455
  • Salvation Army Heat Share 651-224-6946
  • First Call for Help 651-291-0211

Learn more about energy assistance and other helpful programs from Ramsey County.